We accept unopened returns, within 7 days of receipt of product. Contact Kaila@starseednails.com to get your return started

  • What are the shipping options?

We offer FREE U.S. Shipping within the continental United States. International order shipping will be calculated at checkout

  • What are the international taxes, duties, etc., that I have to pay?

In the event that you are charged customs, taxes, fees, duties, Starseed Nails cannot reimburse or refund any portion of the fees

  • When will I receive my order?

Your order will ship within 24 hours of placing your order with 2-day shipping for Domestic. International orders may take up to 30 days

  • What do I do if I never received my order?

In the event of a lost or damaged item, contact kaila@starseednails.com for a replacement 

  • How do I make changes to an order I’ve already placed?

Unfortunately, we cannot change or cancel any order that has been placed, but we will do our best to make sure you are satisfied with your product

  • Where are you located?

We are located in Los Angeles California

  • How do I contact your company if my question isn’t answered here?

Contact: Kaila@starseednails.com